• Please Note: If you have questions about an order you placed, shipping policies, product availability or product returns, please do not use this form. Direct these questions to our customer support center or by calling 866-581-7378.

    Most product questions are answered within 24 hours.
    Not all questions and answers will appear on our website. Thank you for choosing DoMyOwn.com!
  • * (limit 110 characters)
  • (optional)
  • *
  • *
  •   (city, state)
  •     Cancel

Q&A Home

Darlene from Syracuse. Ny writes,

I got the Climb-Up XL, should I use bed raiser, is so wood or plastic?


As a precaution if carpeting is present in your home, the underside of the inner well on the

Climb-up Insect Interceptor XL may not have enough support to prevent it from breaking.  Cracking can be prevented over padded carpet by reinforcing with a 5”diameter rigid disk under the device, for example a 5” steel dock washer.

Answer last updated on: 02/23/2015

0 of 1 people found this answer helpful. Was it helpful to you?   Yes No